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Principles 5Cs Assessment

See What’s Really Driving Your Team’s Culture— and How to Improve It

A research-backed white paper that explains the five measurable drivers of team cohesion, trust, and organizational culture—so leaders can act with clarity, not guesswork.

Most organizations measure engagement—but engagement is an outcome, not a cause.

This white paper introduces the 5Cs Model, an evidence-based framework for understanding and improving team cohesion and organizational culture.

The 5Cs Model

Evaluate and improve team cohesion and organizational culture

High performance starts with a connected culture.
The 5Cs Model helps leaders pinpoint what’s driving (or draining) performance and strengthen it across Connection, Candid Communication, Clarity, Collaboration, and Contribution.

5Cs Model
Across organizations, the 5Cs…​

50%

80%

25%

5Cs

The 5Cs Explain Half of What Drives Job Satisfaction

The 5Cs Define 80% of What People Love About Their Culture

The 5Cs Predict a Quarter of What Keeps People Proud and Loyal

Connection Fuels Satisfaction—Communication Drives Performance

Meet the 5Cs

Connection

Reflects the ties people feel to the organization’s ethos and to each other—grounded in trust and wellbeing. When Connection is strong, people feel seen, supported, and part of something that matters.

Candid Communication

Straightforward, unambiguous dialogue across the team and organization. Powered by psychological safety, healthy conflict and feedback, transparency, and ideas meritocracy—so hard truths surface early and constructively.

Clarity

How clearly people understand their responsibilities, processes, and organizational goals. Reinforced through well-defined roles, reliable processes, and shared goals.

Collaboration

How well people support one another and hold each other accountable. Rooted in team support, accountability, and excellence.

Contribution

How individual and team actions align with core values, goals, and impact. Includes meaning, mattering, shared purpose, and visible progress.

5cs assessment

What's Inside the Guide

A Practical, Research-Backed Guide to Stronger Teams and Culture

For Leaders Who Shape How People Feel and Perform at Work

This white paper is designed for…

People Managers

who need clarity about what’s helping—or hindering—their teams

executive coach

Culture & Talent Leaders

who want diagnostics that go beyond sentiment

cec team

Executives & C-Suite Teams

who must see culture in measurable, actionable terms

Download the Evidence-Based Framework Behind Today’s Most Effective Teams

Get the white paper and learn how to turn culture into something you can measure, strengthen, and sustain.

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