How Any Manager Can Start Driving Culture Change with the 5Cs
A Manager’s First 30 Days with the 5Cs Managers are the leverage point of culture. You’re close enough to see the work and the people, and you have the daily influence to turn small moments into sustained momentum. Think of culture as a performance system: when you strengthen the right capabilities, performance follows. The 5Cs give you a simple map for where to start and how to keep going. Below is a 30-day playbook you can run with any team—clear, fast, and grounded in everyday habits. One Move per C (Start Today) Connection — 1:1s that build real trustAdd a five-minute “human first” opener to your next 1:1: What’s helping you do your best work right now? What’s getting in the way? Capture one concrete support action and follow up within a week. Candid Communication — Make candor routine, not rareEnd team meetings with a 90-second prompt: What are we not saying that could slow us down or cost us later? Model “truth with care”: intent → facts → impact → request. Clarity — Decide what matters, by whom, by whenPublish three non-negotiable priorities for the next 30–90 days. For each, name the single owner, decision rights, definition of done,